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Seize One accused of dumbing down the app for shoppers by livid professional customers


Lately, Seize One launched their newest v14.3 replace. It got here with some nice new updates just like the Magic Brush, however their try to “streamline” the person interface expertise appears to have made numerous their skilled customers fairly upset. At the very least, that’s what the suggestions on social media suggests.

As PetaPixel studies, the Output Tab has been eliminated together with particular related options – breaking many workflows for photographers and editors. Some really feel that is Seize One basically making an attempt to dumb down the interface for the extra informal shopper and never their core skilled person base that’s pushed a lot of their development because the product was first launched.

Architectural photographer Daniel Bray clearly wasn’t pleased with the change in any respect. Seize One responded to Daniel’s issues stating that it’s “made exporting sooner and extra streamlined”. Not everyone, nevertheless, agrees.

First Digi Berlin, an organization supporting digital imaging techs, additionally wasn’t pleased with the change, in any respect. They posted a particularly important commentary to Instagram stating amongst different issues that Seize One is shifting its consideration in the direction of choosing up informal shoppers relatively than professionals to maximise revenue on the expense of their core viewers.

With this replace Seize One is brazenly making an attempt to please the common shopper and steers into the route of its opponents to make extra revenue. Seize One is the one software on the market for professionals. Digital Operators depend on features just like the Output tab. Seize one claims to hearken to their prospects however with this modification it’s clear that their solely purpose is to get extra out the patron discipline and enhance their earnings.

That is simply dissapointing and a slap within the face for all of the hardworking professionals on the market who depend on this software.

Given a number of the advertising photographs for the Seize One 14.3 replace, one in every of which is proven on the very prime of this publish, you possibly can perceive the place they get this concept from.

Not everyone is upset, nevertheless. Some customers just like the change, backing up Seize One’s concept that the earlier manner was complicated.

Seize One seems to have paid consideration, nevertheless and is taking the suggestions from their skilled userbase very critically. The corporate issued a press release to deal with the issues of Seize One customers who aren’t pleased with the brand new replace.

On Thursday, July 22, Seize One launched a brand new replace (14.3.0) for Seize One 21. Designed to extend performance and scale back complexity throughout the various workflows, the replace aimed to fulfill the evolving wants of the Seize One neighborhood – a neighborhood of execs each wealthy and numerous of their wants.

The final week has revealed to us that not all these wants had been fulfilled.

Whereas striving to create essentially the most cutting-edge instruments for our neighborhood, a number of the long-established processes and instruments our customers depend on had been sadly misplaced on this latest replace.

This was by no means our intention.

There’s additionally a FAQ part on the assertion, which is price testing when you’re a Seize One person who’s a bit miffed in regards to the newest adjustments and what’s going to be performed about them. However the brief model is that when you depend on the now-missing options, Seize One says it’s best to follow model 14.2, till they will re-add them in a future model.

Precisely when a brand new model will seem is unknown, however Seize One seems to be engaged on it, presumably with a configurable toolbar that can let customers have the choice of selecting precisely what seems there. Hypothetically, this could make everyone completely happy, no matter whether or not they desire the previous manner or the brand new manner of doing issues in Seize One, nevertheless it most likely received’t.

You’ll be able to learn the entire Seize One assertion and FAQs right here.

[via PetaPixel]


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